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SIPCONTROL
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SUPPORT
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CALL DETAIL RECORDS (CDR)
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TRAFFIC ORIGINATION
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USA
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TOLL FREE
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OTHER
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CANADA
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TOLL FREE
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Degraded Performance
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
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Scheduled Maintenance
Service Impacting: Electrical Maintenance Notice: Greater Vancouver, Edmonton, Calgary - [31 May 2025 - 23:00 to 03:00 PT/UTC-7 (11 PM - 3 AM PT/UTC-7)] Jun 1, 2025 02:00-06:00 EDT
As part of continual efforts by our data centre partner to provide the highest level of service, a planned electrical maintenance will be performed.
Details of Changes:
Beginning May 31, 2025 [23:00 PT/UTC-7] [11 PM PT/UTC-7] our data centre partner will perform repairs to electrical installations in our colocation facility. This is considered a high risk and high impact maintenance process and a downtime of up to three hours can be expected on inbound calling to some DIDs in the Greater Vancouver, Edmonton, and Calgary local interconnect regions, outbound traffic, including 911 calling will remain unaffected.
Our data centre partner has carefully planned this maintenance to minimize the impact, risks, and total downtime. Their team will be on standby to assist IXICA during this procedure if required.
If you have any questions or comments regarding this migration please feel free to contact us via our support desk email address. Our telephone call centre team is not specialized in this migration and may not have all details.
Thank you for your business and continued trust in IXICA for your Telecom needs.
Posted on May 26, 2025 - 12:41 EDT
Details of Changes:
Beginning May 31, 2025 [23:00 PT/UTC-7] [11 PM PT/UTC-7] our data centre partner will perform repairs to electrical installations in our colocation facility. This is considered a high risk and high impact maintenance process and a downtime of up to three hours can be expected on inbound calling to some DIDs in the Greater Vancouver, Edmonton, and Calgary local interconnect regions, outbound traffic, including 911 calling will remain unaffected.
Our data centre partner has carefully planned this maintenance to minimize the impact, risks, and total downtime. Their team will be on standby to assist IXICA during this procedure if required.
If you have any questions or comments regarding this migration please feel free to contact us via our support desk email address. Our telephone call centre team is not specialized in this migration and may not have all details.
Thank you for your business and continued trust in IXICA for your Telecom needs.
Posted on May 26, 2025 - 12:41 EDT